Terms and Conditions of website use
General terms and conditions of use
Page last updated on: February 2022
Please read carefully
Your use of the Rural Communication Solutions North Ltd. Web Site is subject to these terms and by using the Site you show your agreement to such terms. If you do not accept our terms, please do not use the Web Site.
Ownership of Web Site
This Web Site belongs to Rural Communication Solutions North Ltd. Moynan Smith Clifford House, Cooper Way, Parkhouse, Cumbria, Carlisle CA3 0JG. Registered number 12882755.
These terms and conditions are governed and constructed according to UK law. Our terms of trading do not affect your statutory rights as a consumer.
Rural Communication Solutions North Ltd., our suppliers, advertisers and our personnel are completely dedicated to providing the highest levels of customer service. We will process your order as quickly and efficiently as possible and delivery is usually within 2-3 working days, dependent on the product or service being acquired. Details are contained within the product information provided.
If you need to contact us, please email us at [email protected], alternatively, you can write to us at:
Rural Communication Solutions North Ltd.
Tel: 01228 833 833
If you require any advice or assistance please call on 01228 833 833 lines are open between 9am - 5pm Monday to Friday.
We aim to provide high levels of customer satisfaction. In the unlikely event of a complaint you should send it in writing or email to the contact details above, please address any such complaints to the Division Manager. We will endeavour to respond to your query within 2 working days.
We were established in 2003 to provide integrated communications solutions for clients using the internet and traditional telephony.
Headings used in these terms and conditions are for convenience only and shall not affect their interpretation.
The images, logos and names on this Web Site which identify Rural Communication Solutions North Ltd. or third parties and their products and services are proprietary marks of Rural Communication Solutions North Ltd. and/or the relevant third parties. Nothing contained in this Web Site shall be deemed to confer on any person any license or right on the part of Rural Communication Solutions North Ltd. or any third party with respect to any such image, logo or name.
Rural Communication Solutions North Ltd. reserves the right, at any time and without prior notice, to remove or cease to supply any product or service contained on this Web Site. In the event that such removal takes place we shall not be liable to you in any way whatsoever for such removal.
Phone Calls and Emails
Telephone calls using the telephone numbers provided on this Web Site and email correspondence with Rural Communication Solutions North Ltd. at the email addresses accessible through, or discernible from, this Web Site may be recorded or monitored. By using such communication methods you are consenting to the recording or monitoring of the same.
We do not send marketing emails to personal email addresses where the recipient is not a customer or has not registered interest in our products and services..
The price of calls may vary depending on your network provider. Please check with your operator for exact charges.
We do not accept payment via our website or over the phone.
Cookies are used on this site to collect anonymous usage statistics.
In conjunction with our security policy we only supply products to the payee's address as standard. If you wish the item to be sent to an address other than that of the payee’s address please contact us via email [email protected].
PRODUCTS & SERVICES
Placing an Order
Orders must be placed by email. Please contact one of our advisors on [email protected]. Once you have placed your order you will receive an order confirmation by email.
Prices, and details, of products and services (and any offers) posted online are subject to change without notice. All products and services are subject to availability and we give no guarantee in this respect. The provision of details of products and services on this Web Site are not, and should not be construed as, an offer to sell or buy such products or services by Rural Communication Solutions North Ltd. or the relevant company either of whom may accept or reject your offer at its sole discretion.
Product Terms and Conditions
If you apply for a product or service detailed on this Web Site, these Terms and Conditions should be read in conjunction with any other terms and conditions which relate to any such product or service. In the event of any contradiction between these Terms and Conditions and the specific terms and conditions relating to such product or service, the latter shall prevail.
Goods Faulty on Arrival or in use:
- Your product or service purchased is/are covered by manufacturers' warranty or guarantee as applicable and set out in the relevant product information.
- All attempts should be made to reasonably allow Rural Communication Solutions North Ltd. or the supplier to attempt to repair any problems identified, unless damaged is caused by the end user.
Goods Damaged in Transit:
You should pay attention and make sure you inspect the product on delivery. Any damage should be noted by you and delivery agent on delivery form. Rural Communication Solutions North Ltd.
Rural Communication Solutions North Ltd. will ensure that products or services are delivered promptly and on time, in line with the product and / or service information supplied during the order process. However as with most service and product suppliers acts of God or unforeseen circumstances may prevail however Rural Communication Solutions North Ltd. will keep you informed of any undue delay.
The copyright in the material contained in this Web Site belongs to Rural Communication Solutions North Ltd. or its licensed source. Any person may copy any part of this material, subject to the following conditions:
- the material may not be used for commercial purposes;
- the copies must retain any copyrights or other intellectual property notices contained in the original material;
- the products and technology or processes described in this Web Site may be subject to other intellectual property rights reserved by Rural Communication Solutions North Ltd. or by other third parties with no license granted in respect of those intellectual property rights); images on this Web Site are protected by copyright as its text by IPR and may not be reproduced or appropriated in any manner without the written permission of their respective owner(s).
Changes to Terms and Records of Agreements
We reserve the right to change these terms and conditions at any time. It is your responsibility to review the Web Site terms and conditions to ensure you are aware of the latest terms and conditions. Your use of this Web Site after a change has been posted will be deemed to signify your acceptance of the modified terms and conditions. We recommend that you print off and retain for your records a copy of these terms and conditions from time to time and a copy of any terms and conditions relating to any product or service which you apply for online, together with any related application form completed and submitted.
Any amendment to terms and conditions must be agreed in writing by us, or, if appropriate, by the relevant company or individual supplier with whom you contract.
Whilst Rural Communication Solutions North Ltd. has taken due care and attention in the preparation of the contents of this Web Site, this Web Site and the information, names, images, pictures, logos, icons regarding or relating to Rural Communication Solutions North Ltd. or our products and services marketed on the site (or to third party products and services), are provided on an 'as is' basis without any representation or endorsement being made and without any warranty of any kind, whether express or implied, including but not limited to, any implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
To the extent permitted by law, all such terms and warranties are hereby excluded. In no event will Rural Communication Solutions North Ltd. be liable, whether in contract or tort (including negligence or breach of statutory duty) or otherwise for any losses sustained and arising out of or in connection with use of this Web Site including, without limitation, loss of profits, loss of data or loss of goodwill (in all these cases whether direct or indirect) nor any indirect, economic, consequential or special loss.
Rural Communication Solutions North Ltd. does not represent that the information contained in this Web Site is accurate, comprehensive, verified or complete, and shall accept no liability for the accuracy or completeness of the information contained in this Web Site or for any reliance placed by any person on the information.
Rural Communication Solutions North Ltd. does not warrant that the functions or materials accessible from or contained in this Web Site will be uninterrupted or error free, that defects will be corrected or that this Web Site or the server that makes it available are virus or bug free or represent the full functionality, accuracy, reliability of the materials.
If any of these Terms and Conditions (or any terms and conditions relating to a product or service referred to in this Web Site) should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which such terms and conditions are intended to be effective, then to the extent of such illegality, invalidity or unenforceability, and in relation to such state or country only, such terms or condition shall be deleted and severed from the rest of the relevant terms and conditions and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable. Nothing in these terms and conditions shall exclude Rural Communication Solutions North Ltd.'s liability for death or personal injury resulting from negligence of Rural Communication Solutions North Ltd..
Intellectual Property Rights
All Intellectual Property Rights (including, without limitation, all database rights, rights in designs, rights in know-how, patents and rights in inventions (in all cases whether registered or unregistered and including all rights to apply for registration) and all other intellectual or industrial property rights in any jurisdiction) in any information, content, materials, data or processes contained in or to this Web Site belong to Rural Communication Solutions North Ltd. or its licensed source. All rights of Rural Communication Solutions North Ltd. in such Intellectual Property Rights are hereby reserved.
Jurisdiction and Law
Rural Communication Solutions North Ltd. makes no representation that any product or service referred to on or through the Web Site is appropriate for use, or available in other locations. The information and other materials contained in this Web Site may not satisfy the laws of any other country and those who choose to access this Site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.
These Terms and Conditions and any terms and conditions relating to products or services described in this Web Site shall be governed by and construed in accordance with the law of Scotland. Disputes arising in relation to the same shall, unless otherwise expressly agreed, be subject to the exclusive jurisdiction of the courts of England.
Links to other Web Sites
Certain (hypertext) links, advertisements or suppliers promotion will lead you to Web Sites that are not under the control of Rural Communication Solutions North Ltd.. When you activate any of these links, you will leave The Rural Communication Solutions North Ltd. Web Site by opening a new window and we have no control over and will accept no responsibility or liability in respect of the material on any such other Web Site. By allowing links with third party Web Sites Rural Communication Solutions North Ltd. does not intend to solicit business or offer any security to any person in any country, directly or indirectly.
Every effort will be made to carry out the contract but its due performance is subject to cancellation by Rural Communication Solutions North Ltd. or to such variation as we may find necessary as a result of inability to secure labour, materials or supplies or as a result of any act of God, War, Strike, Lockout or other labour dispute, Fire, Flood, Drought, Legislation, or other cause (whether of the foregoing class or not) beyond the sellers control.
All original products supplied are covered by the terms and conditions of the manufacturers guarantee for a period of 12 months.
The guarantee provided by Rural Communication Solutions North Ltd. specifically excludes faults caused by accident, neglect and misuse.
There is a no refund policy by Rural Communication Solutions North Ltd.